Scott's Nursery Ltd. Guarantee

We guarantee that our plants are healthy upon leaving our nursery. We would always recommend with indoor plants that you quarantine them before introducing them to the rest of your plant family. It is always the best practice to be on the safe side.

 

HOUSEPLANTS & TROPICALS

For care instructions please refer to the label, which covers lighting, watering, fertilizing and maintenance.

Warranty: 2 Weeks

From the date of purchase. Receipt and plant (intact) required upon return for refund or exchange. Only if there is a greenhouse-related issue it will be apparent within those 2 weeks, after this time we have no control over the care of the plant i.e., watering practices, lighting, fertilizing and your environment. Please contact us as soon as possible if further care advice is needed or if you have any concerns.

 

ANNUALS

Warranty: Refunds are not provided as plants are healthy upon purchase.

For care instructions please refer to the label (when possible), which covers lighting, watering, fertilizing and conditions. General care instructions for annuals are full to part sun depending on varieties, water when at least top two inches of the soil dries out (this could mean twice daily sometimes in hot and dry conditions) and make sure the annuals never sit in water as they need proper drainage. Also, always be cautious of temperature, sometimes we are not able to put plants out until danger of frost has completely gone which in some cases and areas is in June. Please contact us if further care advice is needed or if you have any concerns.

 

PERENNIALS

For care instructions please refer to the label which covers lighting, watering, fertilizing and maintenance. Warranty: For the growing season up until the ground freezes (they often require winter protection). Receipt and plant (intact) required upon return for refund or exchange. Note: Some perennials require winter protection. Please contact us if further care advice is needed.

 

TREES & SHRUBS

For care instructions please refer to the label which covers lighting, watering, fertilizing and maintenance.

Warranty for hardy (up to zone 5a) nursery stock: 1 Year from date of purchase

Nursery stock considered zone hardy for your area will be covered over winter. Receipt and plant (intact) required upon return for refund or exchange. Disease, animal, insect and physical damage are not covered.

Note: We do not warranty tender (above zone 5b) plant material such as: tender rose bushes, Japanese Maples, Butterfly bushes, etc. if we special order, at our customer’s request, these more tender plants are not guaranteed over winter. Extra winter protection in the right location often will make them worth growing. Please contact us if further care advice is needed.

 

HARDGOODS & HYDROPONICS

Special orders over $250 require 25% down payment. Special orders over $1000 require 50% down payment. All special orders returned or not taken are subject to a 15% restocking fee. If you have an item that needs returned, we require you bring the receipt with you so please keep your receipts after purchasing your items. You have 30 days for any return with your receipt.